Family Health Handbook Mini Program
For family users
Nine categories of health records, reminders and alerts, weekly health reports, an AI health assistant and family collaboration.
View QR codeContact us
Whether you want to manage your family's health with more peace of mind, or want to bring family health capabilities into your own business, we can offer the right kind of support.
Fastest ways to reach us
For institutional and business partnerships, email wanxinspace@163.com (you can use the "Book a solution demo" button below, which pre-fills the necessary information; if clicking the button has no effect, use the adjacent "Copy email address" button). For product usage questions, contact wanxinspace@163.com. For personal information access, correction, deletion and complaints, contact wanxinspace@163.com, and we will reply within 15 working days.
Multi-platform entry points
JiaBenAnKang provides a dedicated entry point for each role. Entries that are live open directly; for entries not yet published, contact us to request access.
H5 demo
For demos and integration
Try the core recording and dashboard flows without installing anything — suited to solution demos and business integration.
Try it now
Scan to open Family Health Handbook
Open WeChat, tap "Scan", and scan the QR code to get started.
If you cannot scan the code, contact us by email or phone for access.
| Role | Typical path |
|---|---|
| Family member | Mini Program → switch family member → record health data → today's board / trends → AI health assistant |
| Family admin | Mini Program → family management → invite members and assign roles → configure reminders and alert rules |
| Platform admin | Operations console → user and family profiles → membership and entitlement configuration → alert rules / AI quotas → report export |
| Operations staff | Operations console → entitlement and campaign configuration → trial and win-back engagement → usage and conversion insights |
- Operations console: not publicly accessible; provisioned per institution and per person. Contact our business email to request access;
- Mini Program entry: scan the QR code above to open it; if you cannot scan it, contact us for access;
- H5 entry: for product demos and joint debugging; open it directly from the entry above.
- Console accounts are provisioned per person under the least-privilege principle; avoid signing in from public networks or shared devices, and report anomalies via the contact details on this page immediately.
Contact details
| Matter | Contact | Note |
|---|---|---|
| Product inquiries and solution demos | wanxinspace@163.com | Business partnerships, channel and institutional integration |
| User support and after-sales | wanxinspace@163.com | Usage questions, account and subscription matters |
| Personal information protection | wanxinspace@163.com | Personal information access, correction, deletion and complaints |
| Support hotline | 19924285845 | Monday to Friday, 09:00 - 18:00 (UTC+8) |
| Operating entity | Guangzhou Wanxin Space Information Technology Co., Ltd. | Operator of this website and its products |
| Registered address | Room 105-256, Building 3, No. 230, Shinan Highway (Huangge Section), Huangge Town, Nansha District, Guangzhou 511455, China | Please book in advance for visits |
| Filing and entity information | Filing information | Filing and entity information disclosed in accordance with the law |
How we can work together
Product demos and trials
We demonstrate the core flows for your care scenario (eldercare / infant growth / chronic-disease follow-up) and provide a time-limited trial account.
Channel and ecosystem partnerships
For eldercare institutions, community services, health management institutions and home-care companies: product customization, joint operations and revenue-sharing partnerships.
Technical integration
API integration, single sign-on, data synchronization and private-deployment assessment, supporting integration with existing health management systems.
Recruitment and talent partnerships
We are always recruiting in health product, AI engineering and data compliance roles; send your résumé to the business email.
Information to include in your inquiry
To help us provide an actionable solution faster, please include the following in your email:
- Scenario: whether the service audience is family users, institutional clients or internal employees;
- Scale: the expected number of families / users / members covered;
- Capability priorities: whether you care most about record collaboration, smart alerts, the AI assistant or the operations console;
- Compliance requirements: whether private deployment is needed, and whether graded protection or industry data standards are involved;
- Timeline: pilot timing, go-live timing and acceptance method.
Response times
| Type | Response time |
|---|---|
| Product usage inquiries | Within 1 working day |
| Business and solution discussions | Within 2 working days |
| Personal information rights requests | Answered within 15 working days |
| Filing information corrections | Answered within 5 working days |
If you need emergency medical help, call 120 immediately or go to the nearest medical institution. Family Health Handbook is a health recording and reminder tool; it does not provide medical diagnosis or emergency services.
Not sure where to start?
Start with a 30-minute scenario review. Tell us who you care for and what the pain points are, and we will advise on product capabilities and an implementation path — not a generic quotation.